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Privacy Policy

Effective Date: September 3, 2026
Last Updated: September 3, 2026

RJ Health & Fitness (“RJ Health & Fitness,” “we,” “our,” or “us”) respects the privacy of our clients, prospective clients, families, caregivers, website visitors, and business partners. We are committed to protecting personal information and maintaining appropriate confidentiality when providing personal training, adaptive fitness, wellness, fitness assessment, nutrition-related education, and related services.

This Privacy Policy describes how RJ Health & Fitness may collect, use, maintain, disclose, store, and protect personal information obtained through our website, electronic communications, intake documents, assessments, in-person services, virtual services, referrals, and other business activities.

INFORMATION WE MAY COLLECT

RJ Health & Fitness collects only information that is reasonably necessary to provide services, communicate with clients and their authorized representatives, operate the business, maintain appropriate records, process payments, and meet applicable administrative or legal requirements.

Information we may collect includes the following.

A. Personal Identification Information

We may collect:

We do not intentionally collect Social Security numbers unless they are legitimately required for an administrative, payer, tax, vendor, or legal purpose.

HEALTH AND FITNESS INFORMATION

Because personal training and adaptive fitness services require an understanding of a participant’s physical abilities and limitations, we may collect certain health-related information.

This may include:

We request health information only when it is reasonably related to safely providing fitness or wellness services.

RJ Health & Fitness does not diagnose medical conditions, provide medical treatment, or replace services provided by physicians, physical therapists, occupational therapists, behavioral health professionals, or other licensed health care providers.

ADAPTIVE AND SPECIAL NEEDS SERVICES

RJ Health & Fitness provides adaptive fitness services that may involve participants with autism, intellectual disabilities, developmental disabilities, communication differences, mobility limitations, or other support needs.

When providing these services, we may collect information concerning:

This information is used to develop safer and more individualized fitness programming.

Information regarding a disability or diagnosis will not be used to discriminate against a participant or deny services except when a legitimate health, safety, professional-scope, or eligibility concern prevents us from safely providing the requested service.

FUNCTIONAL FITNESS ASSESSMENTS

RJ Health & Fitness may perform and document fitness or functional assessments.

Assessment information may include:

Assessment results are maintained for the purpose of developing programs, monitoring progress, communicating with authorized individuals, and documenting services.

INFORMATION FROM PARENTS, GUARDIANS, CONSERVATORS, AND CAREGIVERS

For participants who receive assistance from another individual, RJ Health & Fitness may receive information from:

We may communicate with these individuals when authorized or when reasonably necessary to coordinate services, protect participant safety, or meet program requirements.

We make reasonable efforts to preserve the dignity, autonomy, privacy, and independence of the participant regardless of the level of caregiver involvement.

EMERGENCY CONTACT INFORMATION

Clients may be required to provide emergency contact information.

This information may include:

Emergency information will generally be used only when necessary for participant health and safety or when otherwise permitted by law.

PAYMENT AND BILLING INFORMATION

RJ Health & Fitness may collect information necessary for:

Depending on the payment arrangement, this may include information associated with:

Payment card information may be processed through an independent payment processor rather than directly stored by RJ Health & Fitness.

We encourage clients to review the privacy policies of third-party payment processors they use.

DDS, REGIONAL CENTER, FMS, AND SERVICE COORDINATION INFORMATION

When services are funded, authorized, or administered through a third party, RJ Health & Fitness may collect or receive information necessary to verify authorization and document services.

This may include:

Information will be shared only as reasonably necessary to administer services, obtain payment, document authorized services, satisfy program requirements, or comply with applicable law.

HOW WE COLLECT INFORMATION

Information may be collected directly from you when you:

Information may also be provided by an authorized:

when legally permitted and relevant to providing services.

WEBSITE INFORMATION

When you visit an RJ Health & Fitness website, certain technical information may be collected automatically.

This information may include:

This information may be used to maintain website functionality, understand website usage, improve services, evaluate marketing effectiveness, and protect website security.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies.

Cookies are small files placed on a user’s device that can assist with website operation, analytics, user preferences, and related functions.

Depending on the services installed on the website, cookies may be used for:

Users may be able to restrict or disable cookies through their browser settings.

Disabling cookies may affect some website functions.

DO NOT TRACK SIGNALS

Some web browsers offer a “Do Not Track” or similar privacy signal.

Because standards governing these signals continue to evolve and may vary among website services and third-party providers, our website may not respond uniformly to traditional Do Not Track browser signals.

Where applicable law requires recognition of a legally valid opt-out preference signal, RJ Health & Fitness will take reasonable steps to comply with those requirements.

Third-party analytics or website technology providers may separately collect information concerning website activity according to their own privacy practices.

HOW PERSONAL INFORMATION IS USED

RJ Health & Fitness may use personal information to:

We will not use personal information for purposes materially different from those described in this policy without an appropriate reason or authorization when required.

COMMUNICATION BY EMAIL, TELEPHONE, AND TEXT MESSAGE

Clients may communicate with RJ Health & Fitness by:

Electronic communications can carry privacy and security risks.

Clients should avoid sending highly sensitive personal or medical information through unsecured email or text message unless necessary.

By voluntarily communicating with RJ Health & Fitness electronically, you acknowledge that electronic communications may not always be completely secure.

PHOTOGRAPHS, VIDEOS, AND MEDIA

RJ Health & Fitness will not intentionally use an identifiable participant’s image, video, testimonial, or likeness for advertising, social media, website content, educational materials, or promotional purposes without appropriate permission.

A separate photo/video/media authorization may be used.

Clients or authorized representatives may generally decline promotional media authorization without affecting eligibility for personal training services.

Media authorization may specify permitted uses such as:

RJ Health & Fitness will make reasonable efforts to honor the scope of the authorization provided.

A participant’s refusal to consent to promotional photography or video will not be used as a reason to deny otherwise available services.

SOCIAL MEDIA PRIVACY

Clients are not required to follow, tag, mention, or interact with RJ Health & Fitness through social media.

Public comments, tags, reviews, or other information voluntarily posted by individuals on social media may be visible to others and are generally outside our control.

RJ Health & Fitness will make reasonable efforts not to disclose confidential client information in public social media responses.

TESTIMONIALS AND REVIEWS

Clients may voluntarily provide testimonials or online reviews.

We will not require a participant to disclose disability, diagnosis, health history, or other sensitive personal information as part of a testimonial.

Where RJ Health & Fitness wishes to publish a testimonial supplied directly to the business, appropriate permission will be obtained when necessary.

DISCLOSURE OF INFORMATION

RJ Health & Fitness does not sell client health or fitness records.

We may disclose information when reasonably necessary to:

Service Providers

We may use companies or professionals that assist with:

These providers may have limited access to information required to perform their services.

Authorized Representatives

Information may be shared with an authorized:

when authorized, required for service administration, or otherwise legally permissible.

Emergencies

Information may be disclosed to emergency responders, medical personnel, law enforcement, or other appropriate persons when reasonably necessary to address an immediate health or safety situation.

Legal Requirements

Information may be disclosed when reasonably necessary to:

We will seek to limit disclosures to information reasonably necessary for the applicable purpose.

SALE OF PERSONAL INFORMATION

RJ Health & Fitness does not intend to sell client personal information in exchange for money.

We also do not intend to sell participant health, disability, fitness, or assessment information.

If our privacy practices materially change, this Privacy Policy will be updated as appropriate.

TARGETED ADVERTISING AND INFORMATION SHARING

RJ Health & Fitness may use third-party website, analytics, or advertising services.

Depending on how these services are configured, they may collect information about website usage or interactions.

RJ Health & Fitness does not intentionally provide participant health histories, disability information, fitness assessments, or similar sensitive client records to advertising platforms for targeted advertising.

DATA MINIMIZATION

RJ Health & Fitness seeks to collect only information reasonably relevant to:

We discourage clients from providing unnecessary highly sensitive information.

CONFIDENTIALITY OF CLIENT RECORDS

Client records are considered private business records.

RJ Health & Fitness will take reasonable measures to restrict access to personal information to individuals who have a legitimate business, safety, administrative, or legal need for the information.

Client information will not be casually discussed or disclosed to unauthorized individuals.

HIPAA AND HEALTH INFORMATION

RJ Health & Fitness recognizes the importance of protecting health-related information.

The Health Insurance Portability and Accountability Act (“HIPAA”) applies only to organizations or individuals that meet applicable definitions of a covered entity or business associate under federal law.

RJ Health & Fitness does not represent through this Privacy Policy that every fitness service or client record is automatically governed by HIPAA.

If RJ Health & Fitness enters into a relationship under which it becomes legally obligated to follow HIPAA requirements or a Business Associate Agreement, applicable information will be handled according to those
additional obligations.

Regardless of whether HIPAA applies to a particular service, RJ Health & Fitness intends to treat client health and disability information as confidential and to use reasonable safeguards to protect it.

INFORMATION SECURITY

RJ Health & Fitness takes reasonable administrative, physical, and technical steps intended to protect personal information.

Measures may include, as appropriate:

However, no electronic system, website, storage system, email platform, or method of transmission can be
guaranteed to be completely secure.

Therefore, RJ Health & Fitness cannot guarantee absolute security.

PAPER RECORDS

Paper records containing confidential information will be maintained in a reasonably secure location when
used.

When records are no longer required and are eligible for destruction, reasonable methods such as
shredding may be used to prevent unauthorized access.

ELECTRONIC RECORDS

Electronic client records may be stored on:

Access will be limited to individuals with a legitimate reason to access the information.

DATA RETENTION

RJ Health & Fitness may retain information for as long as reasonably necessary to:

Different categories of information may be retained for different periods.

Information no longer reasonably needed may be securely deleted, destroyed, anonymized, or otherwise disposed of when appropriate.

CLIENT ACCESS TO INFORMATION

Clients may contact RJ Health & Fitness to request access to certain personal information maintained about
them.

Where a participant has a legally authorized representative, the representative may be permitted access
consistent with applicable law and authorization.

We may request reasonable identity verification before releasing personal information.

Certain records may be excluded when disclosure would violate another person’s privacy, legal requirements, contractual restrictions, or other legitimate protections.

CORRECTION OF INFORMATION

Clients are encouraged to notify RJ Health & Fitness when information becomes inaccurate or outdated.

Requests may include updates to:

We will make reasonable efforts to correct inaccurate information where appropriate.

REQUESTS TO DELETE INFORMATION

Individuals may request deletion of personal information by contacting RJ Health & Fitness.

Deletion requests will be evaluated according to applicable law and legitimate business requirements.

Certain information may need to be retained when reasonably necessary for:

If information cannot be deleted, we may continue to protect and limit use of that information.

CALIFORNIA PRIVACY RIGHTS

California residents may have privacy rights under applicable state law.

Depending on whether a particular law applies to RJ Health & Fitness and the information involved, these rights may include the ability to request:

RJ Health & Fitness will evaluate verified privacy requests according to applicable California law.

Nothing in this Privacy Policy is intended to provide fewer rights than required by applicable law.

CCPA/CPRA APPLICABILITY

The California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies only to
businesses meeting statutory requirements.

If RJ Health & Fitness does not meet the statutory definition of a covered “business,” certain CCPA/CPRA
requirements may not apply.

Nevertheless, RJ Health & Fitness seeks to provide clients with reasonable transparency and control over
their personal information as described in this Privacy Policy.

SENSITIVE PERSONAL INFORMATION

Sensitive information will be used only for reasonably necessary business, safety, service, administrative, or
legal purposes.

RJ Health & Fitness does not intend to use sensitive personal information to create profiles unrelated to
providing services or administering the business.

RIGHTS OF PARTICIPANTS WITH DISABILITIES

RJ Health & Fitness is committed to respecting the privacy and dignity of participants with disabilities.

A disability does not eliminate an individual’s right to privacy.

Whenever reasonably possible:

DEPENDENT ADULT PRIVACY AND SAFETY

When working with dependent adults or individuals requiring substantial assistance, RJ Health & Fitness will
seek to balance:

Information may be disclosed when required under mandatory reporting laws or when reasonably necessary to address suspected abuse, neglect, exploitation, or an immediate safety concern.

CHILDREN’S PRIVACY

RJ Health & Fitness may provide services to minors when appropriately authorized by a parent or legal
guardian.

We do not knowingly use information from children for unauthorized marketing purposes.

Where parental or guardian consent is legally required for collection, use, or disclosure of a minor’s
information, RJ Health & Fitness will seek appropriate authorization.

Our website is not intended to encourage children under age 13 to independently submit personal
information without parental involvement.

THIRD-PARTY WEBSITES

Our website or social media pages may contain links to third-party websites.

Examples may include:

RJ Health & Fitness does not control the privacy practices of independent third parties.

Users should review the privacy policy of each third-party service before providing personal information.

EMAIL MARKETING

Individuals may occasionally receive information about:

Where required, individuals may unsubscribe from promotional electronic communications.

Operational communications regarding existing appointments, billing, safety, service coordination, or
administrative matters may still be sent when reasonably necessary.

SMS/TEXT MESSAGE PRIVACY

If a client provides a mobile telephone number and communicates with RJ Health & Fitness by text message,
Examples may include:

RJ Health & Fitness does not intend to sell or rent client telephone numbers to third parties for unrelated
marketing.

Standard carrier message and data rates may apply.

Clients may request that routine text communications stop and may choose another reasonable
communication method when available.

SECURITY INCIDENTS

If RJ Health & Fitness discovers an unauthorized access, use, or disclosure of personal information, we will
evaluate the circumstances and take reasonable corrective action.

Actions may include:

BUSINESS TRANSFERS

If RJ Health & Fitness undergoes a merger, sale, restructuring, transfer, or other change in ownership, client
information may be included among transferred business records where legally permitted.

Any successor organization receiving the information would be expected to handle personal information
consistent with applicable privacy requirements.

NON-DISCRIMINATION

RJ Health & Fitness will not unlawfully discriminate against an individual for exercising an applicable privacy
right.

Exercising a valid privacy right will not result in unlawful:

This does not prevent RJ Health & Fitness from maintaining records or information necessary to safely or
legally provide services.

CHANGES TO THIS PRIVACY POLICY

RJ Health & Fitness may periodically revise this Privacy Policy to reflect:

The updated policy will include a revised “Last Updated” date.

Material changes may be communicated through the website, client communications, updated forms, or
another reasonable method.

HOW TO MAKE A PRIVACY REQUEST

Individuals may contact RJ Health & Fitness to request:

RJ Health & Fitness may need to verify the identity or authority of the person making the request before
providing, correcting, or deleting personal information.

Authorized agents may be required to provide proof that they are permitted to act on behalf of the
individual.

PRIVACY CONTACT

Questions, concerns, complaints, or privacy requests may be directed to:

RJ Health & Fitness
Owner/Program Director: Ronald “Ron” Johnson Jr.

Email: ron@rjhealthfitness.com
Telephone: 408-771-4501
Website: https://rjhealthfitness.com/

Please include “Privacy Request” in the subject line of written privacy-related communications when
possible.

ACKNOWLEDGMENT

By voluntarily providing personal information to RJ Health & Fitness or using our website or services, you
acknowledge that you have had an opportunity to review this Privacy Policy.

Participation in RJ Health & Fitness services may also require separate documents such as:

This Privacy Policy does not replace those documents.

CONTACT US

RJ Health & Fitness welcomes questions about our privacy practices.

Our goal is to maintain a respectful, person-centered environment in which clients, families, caregivers, and
community partners can feel confident that personal information is handled responsibly.

RJ Health & Fitness
Adaptive Fitness • Personal Training • Health & Wellness

Effective Date: September 3, 2026